For over three decades furniture and mattress retailers have used R&A Marketing to manage and grow their business.
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Build your ideal digital sales floor. Pay only for what you need.
R&A Engage is the modular interactive sales and conversational engine built specifically for furniture, mattress, outdoor, and home decor retailers. Start with our built-in Lead Hub included with your R&A website, and plug in powerful interactive AI chat, room planners, trade portals, and ERP integrations as your store grows.
Today’s home furnishings shoppers expect interactive floor planners, instant chat answers, and guided mattress quizzes. But for most furniture retailers, adding these tools creates an operational nightmare:
Form submissions, quiz results, and product requests land in random email inboxes, leaving sales managers with zero visibility.
Website leads don't respect your store's "UP" system, causing friction among Retail Sales Associates (RSAs).
Your team wastes hours manually copy-pasting customer profiles into your ERP or POS system
Generic third-party CRMs are too hard to manage, overly complex, and wasn't built for how furniture stores actually sell.
Every web inquiry—from quote requests to design appointments—routes into one dashboard.
Automatically assigns inbound leads to on-duty sales reps for fair, instant follow-up.
Reassign leads, monitor response times, and track sales rep performance in real time.
Text and email shoppers directly inside the platform—no personal phone numbers needed.
View chat logs, quiz results, room sketches, and past messages before reaching out.
Plug in extra R&A tools (AI Assistant, Sketch Your Space) and leads route automatically.
Choose the high-converting interactive tools that fit your product line. Add them to your site individually at any time.
Empower shoppers to visualize scale, color, and fit directly in their room or virtual spaces. Remove purchase hesitation, reduce costly returns, and increase average order value.
Capture high-intent leads before they ever leave their couch. Our Design Quiz helps shoppers discover their personal style profile while simultaneously building a detailed lead file for your sales team.
Direct feed sync to power your Google Performance Max ads.
Dedicated portal for local interior designers to register, request trade discounts, and build client mood boards.
Say goodbye to manual product updates, outdated web prices, and missing stock. By connecting your website directly to your back-office POS and ERP system (Profit Systems, STORIS, Myriad, FROG, Furniture Wizard, Tools 2Win, and custom integrations), R&A Engage turns your website into a live, self-updating digital showroom.
Display accurate stock levels across all your warehouse and store locations so shoppers and your AI Shopping Assistant know exactly what is in stock before adding to cart.
Products marked as clearance or floor samples in your ERP seamlessly transition to your website’s clearance section to move aged inventory faster. Discontinued items auto-update instantly.
Automatically surface brand new items cataloged in your system and tell shoppers which specific showroom location currently has the item on display for viewing.
Keep product listings fresh and rich with real-time stock and display data, driving higher search engine rankings, lower bounce rates, and more organic web traffic.
Pull latest customer profiles and purchase history directly into our platform, ensuring your front-end marketing and Lead Hub communications are always fueled by your real-time back-end data.
Start with Lead Hub built right into your site, and add the interactive sales tools your store needs to convert more shoppers into buyers.
Looking for a company that can help your local furniture store thrive? Just saying hi? Whatever, the reason. Let’s talk about where you are, and where you want to be.
We mean it when we say, “We love it when you succeed.” Our entire business depends on achieving the best possible results for every single client.
– The Doran Family
Corporate Headquarters
8320 Coppertop Lane
Lewis Center, OH 43035
Mailing Address
PO Box 197
Lewis Center, OH 43035
© R&A Marketing. All rights reserved.