Posts Tagged ‘Customer Serivce’

‘Twas

Posted on December 14th, 2009 to Advertising, Consulting, Marketing, Retail, Word of the Week

‘Twas the night before Christmas, when all through the house

Not a creature was stirring, not even a mouse;

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Thanks

Posted on November 23rd, 2009 to Advertising, Consulting, Marketing, Retail, Word of the Week

Why is it so hard to be thankful? Thanking Ms. Jones is a given. You probably have pre-printed “Thank you for your patronage” postcards but is thanking your staff a given?

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