Their Own Words. Real Stories. No Hype!
“We started working with R&A Marketing last fall. The meet Ms. Jones study was well worth the process and expense. It truly opened our eyes as to who our customer is and who we want to attract. There is not a week that goes by that I am not looking at this study to refresh my operating direction and remind myself who I am targeting.
“The budgeting for advertising is great and I enjoy not having to answer so many calls or schedule appointments with advertising reps. R&A takes care of that for us.
“We are very pleased thus far with working with R&A. Even if this has been a terrible retail market for the past 2 years, they have given us the discipline to cope and survive this phase of furniture retailing.”
Dianne Ray
Garden City Furniture
Myrtle Beach, SC
“We have now used R&A marketing since 2002. I can’t imagine how we could function without them now. The entire body of knowledge they provide is so valuable it’s hard to quantify. They speak our furniture retail language. They are part of our business family. I highly recommend.”
Bobby Infinger
Infinger Furniture
Charleston, SC
“One of the best decisions Doerr Furniture has made in our 101-year history is to be in relationship with R&A. Whether it is sharing of financial information in our performance group or training at the Roundtables, everything R&A does benefits the Mutter family and Doerr Furniture. From their recommendation to join Furniture First we will make/save over $30,000 in the first year alone.”
David Mutter
Doerr Furniture
New Orleans, LA
“My family has been doing business with R&A Marketing for nearly 20 years. R&A helped us when we were a single store doing under $500k in sales, and R&A has been our partner every step of the way. In 2008, even with a down economy, we will sell more than $12M. R&A and Bob handle 100% of our marketing, and they are the professionals we count on.
“We have used the Meet Ms. Jones information to help us decide which markets to grow into and what we need to be saying to our customers. Star Furniture wouldn’t be the same without R&A Marketing.”
Clayce Spurlock
Star Furniture
Clarksburg, WV
“I’ve been a customer of R&A for almost 20 years and I couldn’t even imagine what my business would be without them. Fresh ideas and timely execution are absolutely necessary to survive today’s hostilebusiness climate. I can’t think of any other company I would like to have by my side more than R&A Marketing. I like what they do and I like how they do it…enough said!”
Ed Connell
Connell’s Furniture
Mt Vernon, Ohio
“I have been an R&A client for several years. By far they understand the furniture industry – inside and out! Not only have they offered a great service in planning my advertising budget, but also have also great insight and added strength to growing and efficiently operating my business. The added benefit of the yearly Roundtable events and the networking with other furniture retailers has been worth its ‘weight in gold.’ I have been in the furniture business for 30 years and have over the last several years, finally have found an ally who really understands the entire process of marketing and profitably running my company. The ‘new age’ creative approach that is taken by the entire R. & A. staff has been a truly positive direction for me.”
Laurie Warner
Randolph Home Furnishings
Randolph, OH
“I have attended many seminars relating to sales theories and techniques. This session was by far the most significant and industry related of all. I enjoyed it thoroughly. Loved the networking.”
Lee McDonald
R.W. McDonald
Butler, PA
“R&A has truly been a lifesaver to many of the dealers I’ve called on in Ohio, Pennsylvania and West Virginia…nobody does it better!”
Craig Zenil
Marketing Representative
La-Z-Boy
“In a changing industry that often leaves many of us behind…R&A Marketing is diligent at studying and analyzing the furniture marketplace. R&A’s creative use of this knowledge has enabled them to build an impressive list of network members who are established leaders in the independent word of furniture retailers.”
Jack Gilberg
Sales & Marketing Representative Berkline/Benchcraft, LLC
