So, I, like, mailed a check to a vendor? But he, like, didn’t get it? And other checks, y’know, that were mailed after this, he did get? So I had to, like, stop payment on the one check and pay a fee? Then I had to, like, print a new check? Do you think I should, y’know, mail it?
Now invite someone to walk in your shoes for an hour. Can they feel the pressure? Do you switch roles with every interruption?
My marketing hero was not a college professor or the marketing director of a Fortune 500 company. My marketing hero was my father. Meeting the needs of customers in good times and bad times is important for all retailers. Our customers’ needs have never been greater than in today’s economic environment.
In furniture the number 42 is not as significant until you take a look at the Retail Planning Guide edition of your Furniture Today. According to retailer statistics, “58% of all furniture stores according to 2008 data have a website” (see below). That means that 42% of all furniture stores according to 2008 numbers do not have a website.
We as marketers and retailers owe it to Ms. Jones to begin emailing her the moment she trusts her personal email with us. Just telling her she is going to be recieving special offers, design tips and other various offerings you have at the store level is not enough. Show and reward her for her faith in your retail operation.
What if you could beat that Ms. Jones to the punch? What if you could let her know that you are giving her your best deal without having to go through the questions? Enter stage right the wonderful world of promotional advertising on shipments.
Wouldn’t the P&L statement look a lot nicer to get 900 contacts without sacrificing 10% on the bottom-line to give a cash discount?
Ms. Jones has about one inch of patience for your good intentions. She wants action.
